Account Director

POSITION SUMMARY:

NNE Marketing is a direct marketing fundraising agency seeking an Account Director (12+ years of relevant experience) to join our client services team and be responsible for driving the overall strategic direction for our non-profit clients through innovative idea generation, looking at traditional channels, and new, alternative direct response programs. Must demonstrate a solid knowledge of CRM, Digital, Data, and Direct Response Marketing.

Essential Functions:

• Own and lead the overall strategic direction for client accounts across all direct response channels.
• Serve as the senior point of contact for clients, building and maintaining strong relationships.
• Provide strategic oversight across all direct response channels ensuring integration and alignment.
• Develop and manage overall client budgets, including forecasting revenue, costs and cash flow across programs.
• Oversee execution of client programs, either directly or by guiding internal team members and vendor partners.
• Guide the development of program strategy, including segmentation, offers, testing and creative approach.
• Review and approve strategic briefs and creative assets to ensure alignment with campaign goals.
• Analyze campaign performance, connecting the outcomes to the overall program strategy and broader industry benchmarks.
• Identify opportunities for program growth and introduce innovative fundraising strategies.
• Represent client interests across internal teams and external vendor partners.
• Lead strategic client presentations and contribute to quarterly/annual business forecasting and reviews.
• Identify and pursue new business opportunities through proposals, presentations, and prospect meetings.
• Supervise and mentor account management staff; foster team collaboration and knowledge sharing.
• Resolve client issues efficiently and act as a key escalation point when challenges arise.
• Participate in industry events and conferences to represent the agency and stay informed on market trends.
• Travel as needed to client sites and agency offices for meetings and presentations.

Requirements:

• Bachelor’s degree with 12+ years of relevant marketing and/or communications experience required
• Strong written and verbal communication abilities
• Advanced knowledge of MS Excel
• Organized and detail-oriented
• Can shift gears and juggle multiple tasks effectively
• Track record of excellent customer/client service

Compensation: Competitive salary, dependent on experience. NNE values our employees and offers a generous benefits package.

Remote/On-site work: This position is remote. NNE’s corporate headquarters is in Lexington, MA, with an emphasis on East Coast time. Occasional travel to clients and MA will be required.

We are passionate about creating an inclusive workplace that promotes and values diversity in age, gender identity or expression, race, religion, sexual orientation, neurodiversity, physical or mental ability, ethnicity, citizenship status, or any other aspect that makes our colleagues unique. We strongly encourage diverse candidates to apply.

To apply, please send a cover letter and resume to info@nnemarketing.com.